Please check in at Reception Office at least 15 minutes before your appointment. A major credit card is required to reserve appointments but payment will be processed after the treatment.

Gratuities are not included in the treatment price but can be added at the time of payment.

If you are not a guest at the Hacienda, we encourage you to arrive an hour prior to your spa service to soak in our naturally heated mineral pools. Our volcanic mineral waters are relaxing and therapeutic, and are the best way to start your spa experience. We will provide you with a robe and towel for use on the premises; please bring your bathing suit.

Cancellations made less than 6 hours prior to appointment time and All No Shows are subject to the full service charge. Please make cancellations by phone.

Late clients may not be able to receive a full session due to schedule constraints.

Hacienda Hot Springs Inn & Spa is not responsible for lost or stolen items on the premises.

Hacienda Hot Springs is an adult-only environment and we cannot provide spa services for persons under 18 years of age.

Services are available by appointment only.

When booking spa treatments please inform us of any health condition you may have.

Spa Reservations 760 251 2885